Support hub
Meeting your staff training needs
Access our free, comprehensive training sessions for the Portasana and Communicare platforms. Each course guides the you through the platform and shows you exactly how to use it. Covering everything from initial set up through to booking in appointments and running video consultations, our training sessions ensure that you are confident enough to use our technology from the moment you lay hands on it.
Learn how to get started on Portasana and use all the features with this easy step-by-step guide. If you have a question, you can access our FAQs page here, or contact us directly.
Support for patients
Have a question about Portasana? Check out our FAQs page, and if you can’t find the answer contact us directly.
Help center & support
Still need help? We’ve got you.
If you didn’t find what you were looking for in our guides or FAQs, you can get in touch directly. Our support team responds quickly and works closely with your care organisation or IT team to resolve any issue.
How to contact us:
- Fill out the contact form below
- Email: support@wellola.com
- For technical teams: SLA-backed support available 24/7
Access your patient portal on any device
Mobile
You can access your care records, talk to your provider and manage appointments on the go with our mobile app, providing the most flexible care for your needs.
Desktop
If more suitable, you can access our app via a link on your desktop allowing you to engage and receive updates on your care, without having to download a mobile app.
Register